How can we help? Browse the topics below for quick answers, or reach out to our support team if you need more help.
Search for a service or provider, open their profile, choose the service you need, pick a date and time, and confirm your booking. You'll receive a confirmation by email and in your account.
Yes. Go to 'My Bookings', open the booking you want to change, and select Reschedule or Cancel. Cancellation policies vary by provider and are shown before you confirm.
The provider reviews your request and confirms the time. You'll be notified as soon as the booking is confirmed or if the provider proposes a different slot.
Payments are processed securely at the time of booking. Your card details are encrypted and never shared with providers.
Providers are paid after the service is completed and confirmed. This protects both sides and ensures the work is done to your satisfaction.
If a service is cancelled within the provider's policy or not delivered as agreed, you can request a refund from 'My Bookings'. Our team reviews refunds within a few business days.
On the login screen, choose 'Reset password' and enter your email. We'll send a secure link to set a new password.
Create an account, complete your provider profile with your services and availability, and start receiving booking requests from customers in your area.
You can reach our support team through the contact options in the footer. We typically respond within one business day.